Installation Services recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for our site. The Site is operated by Installation Services L.L.C.

If you have questions or concerns regarding this statement, you should first contact our site coordinator, Bud Wilson, at installationservices@comcast.net or by postal mail to:

Installation Services
521 C Street
Quantico, VA
22124

Identifying Information.

In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Installation Services requests identifying information when you:

1. Register on any of our web sites.

2. Place an order.

3. Provide feedback to an online survey or tell us about an idea or suggestion.

4. Participate in a rebate program, contest, or other promotional offer.

5. Request a quote

6. Request information or files from technical support or customer service.

In these instances, Installation Services will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

What Installation Services Will Do With Your Information.

If you choose to give us personal information for any of the purposes above, this information is retained by Installation Services and will only be used by Installation Services to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

What Others May Do With Your Information.

Installation Services does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time Installation Services may use agents or contractors who will have access to your personal information to perform services for Installation Services (such as database maintenance, etc), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Installation Services. In addition, Installation Services may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our customers are x percent in a given county vs. another, or had what type of service performed. None of this information, however, will contain personal, identifying information about our users.

Third Party Links.

Installservice.com does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave Installservice.com, Installation Services cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

Cookies.

At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.

Changes to this Policy.

Installation Services may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.

Credit Card Security.

We know customers are concerned about credit card security. We use an encrypted database that is protected by our corporate firewall. At no time is your credit card information known by any installer, technician or service provider. Only accounting staff and/or corporate management has access to your credit card information.